Returns & Exchanges Policy
At YA-MAN Official Global Store, we strive for your complete satisfaction with our professional-grade beauty technology. If you are not entirely pleased with your purchase, we offer a 30-day return window for items in their original, unused condition and packaging.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the device in its original box, ensuring all accessories, manuals, and promotional gifts are included to qualify for a full refund.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Inspection and Refund
Once our quality control team inspects the device, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing